For removing any doubts and Increasing Your trust with our company, We notify you:
- Any order from our site, the customer receive email purchase confirmation after 24 hours, then within 48 to 72 hours the customer receive the track number information for his order.
- We are dealing with multiple shipment company to cover the worldwide countries and arrive our orders faster as possible.
- We are very responsive for facebook messages and emails. Contact us if you need any help.
About Our Products
- Our products are manufactured in different countries. Some products are manufactured in USA, Japan, Korea and China.
- We have many warehouses in London, New York, China, Hong Kong, Finland, Singapore and Malaysia.
- We are dealing with multiple shipment companies to cover all worldwide countries.
About Our Company
Founded in 2018, We’re focused on making life easier; offering a wide range of practical products at great value to our customers.
We’ve grown from a one-man business to a dedicated team, working together to become one of the Finland’s leading importer, distributer and mail order companies. With a huge catalogue of innovative products,we aim to help our customers with everyday practical issues.
We believe that quality, convenience and exceptional customer service are the backbone of our business. With a friendly team of over 60 customer service personnel who are based in Main office in the Finland and 2nd office in Hong Kong. They are ready and waiting to take your call.
What I need to know about Easylifetoolz’s Money Back Guarantee Policy?
We are proud to offer a Money Back Guarantee Guarantee Policy, so you are able to buy with confidence and know that if you are not 100% happy with your products, we will happily refund or replace any items. If you are not completely satisfied with your purchase, simply return it in its original packaging for a prompt replacement, exchange or refund of the item price. This does not affect your statutory rights. We ask that you pay the postage, up to £5, to return goods to us but if you ask for an exchange we will pay the cost of posting goods back out to you.
If you cancel your entire order within 14 days of receipt, we will refund you the full amount paid, including standard postage and packing paid at the time of purchase. Upon notifying us of your intention to cancel, we would ask that you send the goods back to us at a cost to yourself within 14 days. We will not refund the postage and packing if the cancellation notification occurs after the 14 days’ allowance or if you cancel only part of the order.
Sorry, but there are a few items we can’t accept returns on such as customized, hygiene, or assembled items unless of course these are faulty, or otherwise don’t conform to the contract. Naturally none of this affects your consumer rights.
Please take reasonable care of the goods. We are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied if the loss is the result of unnecessary handling of the goods by you.
Our guarantee is your assurance that each item has met our exacting requirements – only when we are completely satisfied will it earn a place in our range. We hope you’ll be delighted with our products, but if for any reason at all you’re not 100% satisfied, we’ll happily refund your money without delay.
To cancel your order:
Please return your item by post (including in your parcel the Cancellation Form that you can find on the back of your Delivery Note) to the following address:
Easylifetoolz Group Ltd Warehouse
If you no longer have the Cancellation Form that was printed at the back of your Delivery Note, please request a RAC (Return Authorisation Code) form by chat us on whatsapp our local rate number (+44) 7513403374 (our preferred option as we may be able to advise you if there is a particular issue), or emailing us at email@example.com or using the contact form here.
Where can I find the website’s terms and conditions?
The website’s terms and conditions are located on the bottom of the page next to the privacy and cookies section.
How can I contact Easylifetoolz?
1- By Email:
Order queries to: firstname.lastname@example.org
Website technical queries to: email@example.com
2- By Facebook:
Contact us with our Facebook Page
Contact us (+44) 7513403374